Will a new customer who joins Eagle benefit from this offer?
Yes. This offer is valid for all individual customers (new and existing ones).
How many times can a customer register in the offer?
Only once until end of the offer.
Can a customer profit bonus from incoming international calls?
Yes, a customer can profit a Bonus from every OFF Net operators call.
If I receive short calls, will I receive bonus?
Yes, the total of the monthly duration minutes will be the bonus amount you will receive in the sequent month.
If I receive 3000 minutes incoming calls, will I receive 3000 Leke bonus?
No, maximum granted per month will be 1000 Leke.
Will the bonus have an expiration?
No, the bonus will be available until end of the offer, and the bonus will not extend the validity of the customer.
What can the bonus be used for?
The bonus airtime will be usable for all calls and services of Eagle.
If I have an individual postpaid subscription, how will I be able to be granted a bonus?
If you are individual postpaid subscriber, the bonus will be a reduction in the invoice. The maximum discount the customer will receive is 1000 leke (VAT excluded). If a customer has a lower invoice than the maximum bonus for next month, the bonus will be the total amount of the invoice.
If the customer is inactive, will he register and benefit bonus?
No, the customer will not be able to register or benefit any bonus. So the prepaid subscriber needs to recharge, while the postpaid customer has to check on invoice payment status, and perform the necessary payments.